FAQs: Have some questions? We got the answers

Kynd Hair – Benefits & Application

How is Kynd Hair different from regular synthetic hair?

Kynd Hair is the first plastic-free, plant-based braiding hair in Europe. Unlike regular synthetic hair it’s free from toxic chemicals, it's biodegradable, it looks and feels almost like human hair and you can reuse it up to two times.

What is Kynd Hair made of?

Kynd Hair is plant-based and vegan. We carefully select all our ingredients to be non-irritating and hypoallergenic, making them suitable for people with sensitive skin, allergies and scalp conditions. Kynd Hair is free from plastic or animal-derived products.  

Which hairstyles can I use Kynd Hair for?

Kynd Hair is suitable for all braided and twisted hairstyles. However, just like regular synthetic hair, it’s not ideal to be worn openly for long periods of time in wigs, weaves or crochet applications, as it will likely tangle.

Can I use Kynd Hair instead of human hair?

Kynd Hair feels and looks almost like human hair. However it’s not made to be worn openly for longer periods of time in wigs, weaves or crochet applications. We recommend sticking to braids or twists. We're working on more alternatives that can be used in other applications as well – subscribe to our newsletter to stay tuned!

How many packs of Kynd Hair do I need?

We recommend using 4 to 6 packs of Kynd Hair for a full head of braids, depending on the thickness of each braid. If you intend to reuse Kynd Hair, we advise getting an additional pack as the hair may lose thickness with each takedown and reinstallation, ensuring you have enough for future use.

Can I reuse Kynd Hair?

Yes, Kynd Hair is reusable. After uninstalling the hair, simply arrange it into a few thick braids and close the ends with a hair tie. Then, toss it in the laundry machine with the rest of your laundry, adding a mild detergent and eco-friendly fabric softener. After air drying the hair, you're all set to enjoy reinstalling them.

Can I wash Kynd Hair?

Yes, Kynd Hair is washable. However, unlike synthetic hair, it absorbs moisture, so it will become heavier when wet. We recommend focusing on washing your scalp to avoid long drying times. To speed up the drying process, you can use a blow dryer.

How do I seal the ends of Kynd Hair?

DO NOT USE A LIGHTER OR FIRE TO SEAL THE ENDS OF KYND HAIR! There's no need to knot the hair or seal the ends with hot water, as it stays in place naturally.

How long can I wear Kynd Hair?

You can wear Kynd Hair for as long as you wear regular synthetic braids. We recommend not to wear the hair longer than 8 weeks.

Orders, Shipping & Returns

When do you launch? When can I buy Kynd Hair?

We're so happy that so many of you are already patiently waiting to finally get their hands Kynd Hair. Your support means everything! We're doing the best we can to deliver the first batch of Kynd Hair to you as soon as possible. Make sure to subscribe to our newsletter to get early access.

Do you offer wholesale options for hair stylists or shops?

We currently don't offer wholesale options yet but we will very soon. So, please contact us at hello@kyndhair.com and we'll get back as soon as possible.

What shipping options do you offer?

We will tell you all about this as soon as we can

Where do you ship to?

As we're taking it step by step, we start by shipping to Germany and Austria. But worry not – we'll ship to more countries very soon! Subscribe to our newsletter to stay in the know.

Do you accept returns?

Yes, if your order is damaged or we sent incorrect items to you, we will of course reship your order free of charge.

If you have any other concerns with your order, contact us and we can certainly find a solution.


Who founded Kynd Hair?

Kynd Hair is a Black owned, woman-led company. Founded by Cosima Richardson who has been using synthetic hair since her early childhood and was frustrated with the fact that there were no sustainable, non-toxic alternatives. Read more about our story

Where is Kynd Hair located?

We're home in beautiful Berlin, Germany but we plan to come to many more countries soon! Subscribe to our newsletter to find out when we launch in your region <3

Are you hiring?

We're currently not hiring but are always happy to get to know skilled people who align with our purpose and want to join the mission. If this is you, send us your CV along with a few sentences about yourself and anything else you want to include to hello@kyndhair.com and we'll get back as soon as we can.

We're looking forward to hearing from you!